Guidance: The adviser also said if the shopper is going to be resident in Dubai for a longer than six months and spends less than 40 days in the UK then the shopper will – from a tax perspective – count as a non-UK resident. He urged the shopper to take a UK statutory residence test. He also said the shopper is likely to no longer be liable for UK taxes so may not be able to contribute. 4/5
Knowledge: The chartered financial planner demonstrated great knowledge of taxes and various eligibility criteria. 4/5
Website: http://www.gracechurchwm.com/
Email: richard.lawrance@gracechurchwm.com. 5/5
Verdict: Shoppers Choice. This chartered financial planner was helpful and took great interest in explaining the tax landscape to the shopper.
31/35
Adviser: Salisbury Financial Services (independent)
Address: 36A Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 8EB
Speed of response: 11am. The adviser was connected to the adviser immediately. 5/5
Telephone manner: The adviser appeared a little unwilling to talk. 3/5
Relevant qualifications: Level four Dip PFS. 5/5
Payment method: The adviser quoted a £1,200 fee for reviewing the pension, assessing risk, conducting a questionnaire and said there may be an ongoing fee as well. 4/5
Guidance: The adviser said he is not allowed to give advice over the phone and said he would only discuss everything face-to-face. 1/5
Knowledge: The shopper could not really assess how much knowledge the adviser had. 1/5
Website: http://www.salisbury.co.uk/
Email: tombeckett@salisbury.co.uk. 5/5
Verdict: The shopper would have liked general information on residency or whether it is typically possible to contribute in pension pots, even if the shopper could not give advice.
24/35
This Mystery Shopper article inaccurately stated it was a review of Caliber Wealth Management ('CWM'). However, CWM was not in fact the firm that was contacted and reviewed by the shopper. We apologise to CWM for the error.
