Your compliance team also needs to demonstrate they’ve reviewed your organisation’s social media posts, documenting who has evaluated and approved each post. Make sure you can track the life cycle of each social media message, including the exact date and time it was created (or deleted), and the precise actions taken by the organisation if a message is escalated during review. An automated audit trail can help substantiate and document social media review actions taken and provide evidence in read-only format that supervisors enforce policies.
Source: Smarsh
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