We don’t believe a word product providers tell us at face value. Any research we’ve got to do, we do it ourselves. We drill into it and we’re not into the off-the-shelf scenarios.
We’ll see life office direct sales forces re-emerging. There are going to be millions of orphan clients with little policies floating around that these offices will want to service.
People are missing out on advice. Or they’re paying a lot more for advice than they would have done. The type of people that it has affected are the ones that can least afford it.
The best thing about my job is we are trusted in this part of the world. You get consulted about a lot of things. You feel that in your own little way you’re helping with the wealth of the people in North Wales.
In 2007, HSBC was offering a phenomenal mortgage. It was 0.29 above base for life. They wouldn’t deal with IFAs at the time. I sent maybe 15 people away to do it directly. They were gobsmacked because they knew we weren’t getting paid. It’s doing the right thing.
